Trade Customers
Announcement
Australia and New Zealand
We are delighted to announce that distribution is now with John Garratt Publishing Pty Ltd
Private Bag 400 or 32 Glenvale Crescent
Mulgrave Vic 3170
Australia
Tel: 1300 650 878 (within Australia only) or +61 (03) 8545 2911
Fax: +61 (03) 8545 2922
Email: sales@johngarratt.com.au
Ordering
If you hold an account, you can order direct from Marston Book Services
Christian Team Contact Information:
Tel: +44 (0)1235 465 521
Fax: +44 (0)1235 465 518
christian.orders@marston.co.uk
Please see the Customer Services page of their website for other options, including details of how to open an account with Marston if you do not have one.
International Customers
USA and Canada
SPCK titles for which we have the US and Canadian rights are available via print-on-demand through Lightning Source Inc. Booksellers in these countries should order from Ingram, Baker & Taylor or other agents.
South Africa
Contact: Sonja Vorster, Sales Manager
Tel: 011 327 3550
Fax: 0866055919 (within South Africa only)
sonja.vorster@za.penguingroup.com
Australia and New Zealand
Please see the Announcement above.
Far East
For sales in the Far East, please contact Chris Ashdown, PIM Limited, chris@pim-uk.com.
SPCK Sales Department
The Sales Department can offer help with ordering, information on availability of new titles, returns authorisations, and support for special events and book launches, including sale or return (See-Safe) terms.
Please contact Mark Casserley, Sales Office Manager, mcasserley@spck.org.uk or +44 (0)20 7592 3900.
If you wish to discuss special sales and discounts on bulk orders, please contact
Alexandra McDonald, Rights and Special Sales Manager, amcdonald@spck.org.uk.
For UK and Ireland sales representation, please contact:
Alan Mordue, Sales Director
(Key accounts, Central London, rest of England and Wales)
Raymond Witty, Sales Representative
(Scotland, Ireland, Northern England)
Marketing and Publicity
Do get in touch if you need information sheets about our latest books, showcards for window or point-of-sale displays, or flyers for special events. Contact Cynthia Hamilton, Senior Marketing and Publicity Manager, chamilton@spck.org.uk, or +44 (0)20 7592 3900.
Returns Authorisations
Please contact Lesley Bilton, Sales Executive, lbilton@spck.org.uk, or +44 (0)20 7592 3900.
You will need to provide a list of the titles you wish to return, together with invoice numbers and the date of each order. Please note that books may not be returned earlier than 6 months or later than 12 months after the date of the original invoice, and that stationery items are strictly firm sale only. Books that are out of print cannot be returned. All books returned must be in mint condition.
Upon authorising a return, we will send you the necessary documentation and an appropriate number of returns labels so that you can send the books to the Returns Department at Marston Book Services. Please do not attempt to return books without these, as they will be refused.
