Terms and Conditions
Website content and information
We do our best to make sure that the information on this website is accurate and up to date, but we cannot guarantee it or accept any liability of any sort for any inaccuracies it may contain.
We take proper precautions to ensure that any material downloaded from this site is virus-free but you should always perform your own checks.
We are not responsible for any consequences which result from the use you make of this website or its contents.
Copyright
The copyright in all materials on this website (design, images, textual, audio and other content) belongs to SPCK or permission to use it has been obtained from other copyright owners. All rights are reserved. You may retrieve or download the materials on this website for personal use only. You must contact us and obtain our permission in writing before redistributing any material you download from this site. If you want others to see anything that you find interesting, please pass on our web address.
This website includes links to other websites, which we include in good faith and for information only. We accept no responsibility for their contents, nor can we grant any permissions in respect of content received from other sites or linked to this site.
Privacy
We only collect your email address if you ask to be added to our mailing list. You can ask to receive information about our charity, SPCK Worldwide.
If you ask to be on the mailing list we will send you information about our products, and if you’ve asked to receive it you will receive mailings from SPCK Worldwide.
If you contact us, you can be assured that we will keep any personal information you supply in confidence. We do not disclose any personal identifiers to any other parties without first gaining your permission.
A number of other people’s web sites have links on our site. If you link to their sites, they may collect information, and such sites are not within our control and are not covered by this privacy statement.
Security
This site uses PayPal’s secure systems to process transactions on our website, and if you buy a book from us you will be transferred to their website, where you will find the privacy and security policies relevant to their services.
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with SPCK.
Proper use
If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.
Interactive material
Portions of this site may allow users to post their own material. Materials posted by users do not necessarily reflect the views of SPCK. By posting materials on this site, you represent that you have all necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable.
SPCK reserves the right, at its sole discretion, to review, edit or delete any material posted by users which SPCK deems defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, SPCK expressly disclaims any responsibility or liability for any material communicated by third parties through this web site.
Use of Cookies
Cookies are small files which many web sites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable web sites to provide you with a more personalized service. You can set your browser to refuse cookies, or to warn you before accepting them. However, may find there are parts of the site which you cannot access if your cookies are turned off.
Disclaimer
SPCK makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. SPCK In no event shall SPCK, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site.
Links
Links to other web sites are provided by SPCK in good faith and for information only. SPCK disclaims any responsibility for the materials contained in any web site linked to this site.
How to buy our books
You can buy SPCK books…
…from a bookshop
…from this website
…by phone
If you are a bookshop, please go to our special Trade section.
You can find SPCK books at general or specialist Christian bookshops everywhere. You can also order direct from us, via this site or from our distributor, Marston Book Services. Their contact details are:
Marston Book Services
Unit 160, Milton Park Industrial Estate
Abingdon
OX14 4YN, UK
+44 (0)1235 465579
Christian.orders@marston.co.uk
From this website
You can order a book from this website. Simply find the book you want and click ‘Add to Basket’. When you’ve finished shopping your transaction will be completed by PayPal, and books are supplied by Marston Book Services. PayPal accepts debit cards and major credit cards.
By phone
You can order a book over the phone and pay with one of the following cards
• Visa
• Mastercard
• Delta
• Switch/Maestro
To order, call the Christian Orders department on +44 (0)1235 465579
Returns
Within 30 days of receipt of your order, you may return any book in its original condition for a full refund. Please note that we can process returns and refunds only for items purchased from this website, www.spckpublishing.co.uk.
In the first instance, please contact Marston’s customer service team (contact details below) to receive a returns authorisation, indicating the reason for the return and including your invoice details.
Please note that SPCK will not pay for return postage costs unless there has been a processing error or if the book is damaged or defective. If this is the case, please contact the customer service team first:
After you have received a returns authorisation from our customer service team (see above), you will be asked to send the returns package to the address below. Please include the invoice documentation with the book(s) and wrap the package securely. Please use a secure and traceable method of postage.
Marston Book Services (Returns)
Unit 160, Milton Park Industrial Estate
Abingdon
OX14 4YN, UK
+44 (0)1235 465579
